TraditionalMatrimony.com | Last Updated: September 28, 2026
India — Registered Office
Zoa Zone Services Pvt Ltd
376, G3, Road No 82, Film Nagar,
Jubilee Hills, Hyderabad,
Telangana 500096, India
USA — Global Operations
Zoa Zone Services LLC
1770 Grand Concourse 12A,
Bronx, NY 10457,
USA
For membership, billing, or refund matters, please see our Refund & Cancellation Policy and Membership Plans.
In accordance with the Information Technology Act, 2000, the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and applicable guidelines for matrimonial websites, the details of our Grievance Officer are:
We acknowledge grievances within 48 hours of receipt and resolve them within 15 days from the date of receipt.
We aim to respond to all general enquiries within one business day during business hours.